7c77c's Privacy Policy

7c77c may collect your information in various ways. The types of information we collect are described below:

2.1 Information Provided Directly

When you register an account, make a deposit, or use support services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, Upay, bank account number)
• National ID or passport number (for identity verification)
• Address information

2.2 Automatically Collected Information

While you use our platform, the following information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and gameplay history
• Complete transaction history (deposits, withdrawals, bets)
• Page view data and click patterns

2.3 Information Received from Third Parties

Necessary security-related information may be received from payment gateway providers (such as bKash, Nagad) or identity verification service providers.

7c77c uses your personal information only for specific and legitimate purposes. The purposes for which we use your data are described below:

• Account Management: To create, verify, and keep your account secure.
• Financial Transaction Processing: To receive deposits and complete withdrawal processes. To ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳500.
• Fraud Prevention: To prevent illegal activities, money laundering, and misuse of the platform.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Responsible Gaming: To help prevent gambling addiction by identifying unusual gameplay patterns.
• Age Verification: To prevent those under 21 years of age from accessing the platform.
• Platform Improvement: To improve service quality by analyzing user experience.
• Relevant Communications: To send bonus offers, important policy updates, or account-related notifications.

We never sell or transfer your personal information to third parties for advertising purposes.

4.1 Technical Security Measures

7c77c uses industry-standard security technology to protect your personal information:

• SSL Encryption: Every connection on our platform is secured by SSL/TLS encryption, preventing any third party from intercepting or reading your information.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Encrypted Database: All stored sensitive information is kept in encrypted format.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

4.2 Data Retention Period

How long your personal information is retained depends on legal requirements and the type of service:

• All information is retained while the account remains active.
• Financial transaction records are retained for a specified period in accordance with applicable law even after an account is closed.
• Information related to fraud prevention may be retained for an extended period as needed.

4.3 User Responsibilities

7c77c never sells your personal information for commercial purposes. However, limited data sharing may occur in the following specific circumstances:

5.1 Service Provider Partners

We work with trusted technology and service partners to operate the platform. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, banks)
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.)
• Identity and age verification services
• Cybersecurity and fraud prevention services

These partners are given only the minimum information necessary to provide their services and are required to comply with our privacy standards.

5.2 Legal Obligations

7c77c may provide necessary information in response to court orders, directions from regulatory bodies, or lawful requests from law enforcement authorities.

5.3 Business Changes

In the event of a business merger or acquisition, user data may be transferred to the new ownership. In such cases, assurance will be given that the standards of this privacy policy are maintained.

The 7c77c platform uses cookies and similar technologies that help improve your experience and keep the platform running smoothly.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions, security verification, and running the platform's core functions. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language selection and game settings.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.

6.2 Cookie Controls

It is possible to block or delete non-essential cookies through your browser settings. However, doing so may limit some features of the platform.

As a user of the 7c77c platform, you have the following rights over your personal information:

• Right to Access: You may request a complete copy of the information we have stored about you.
• Right to Rectification: If there is any error in your stored information, you may request that it be corrected.
• Right to Erasure: In certain circumstances (except where legal obligations apply), you may request that your personal information be deleted.
• Right to Restrict Processing: You may request that the use of your data be limited for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Opt Out of Marketing Communications: You may unsubscribe from promotional emails or messages.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.

7c77c is for those aged 21 and above only. We do not knowingly collect personal information from minors.

Our appeal to parents — monitor your children's internet use. If you suspect that a minor is using our platform, notify us immediately at [email protected].

To learn more about responsible gaming, visit our Responsible Gaming page.

7c77c reserves the right to amend this privacy policy from time to time. Changes may be made to this policy due to service improvements, legal changes, or technology updates.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The date of the most recent update will be noted on this page.

Continued use of the platform after changes will be taken to mean that you have accepted the revised policy. It is therefore recommended to revisit this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, contact 7c77c using the methods below:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English — start a chat after logging in to the platform.

We will respond to any privacy-related request as quickly as possible after receipt.